Administrative Troubleshooters are defined individuals in areas who can help you find a resolution to a concern you are facing. These are folks to contact when you have already taken steps to resolve your concern. For academic issues, see Academic Troubleshooters
Nate Crozier
305-284-4323
nac132@miami.edu
Dr. Mykel Mangrum Billups
305-284-4790
m.mangrum@miami.edu
Betsy Lopez
305-284-2751
bxl662@miami.edu
Darby Plummer
305-284-1807
darby@miami.edu
Kirt McClellan
305-284-5511
k.mcclellan@miami.edu
Marco Gonzalez
305-284-1545
mggonzalez@miami.edu
Dr. Ryan Holmes
305-284-5353
ryanholmes@miami.edu
Kristin Pongé
305-284-2931
kponge@miami.edu
Dr. Renée Dickens Callan
305-284-2805
rcallan@miami.edu
Michael Baumhardt
m.baumhardt@miami.edu
305-284-5646
Shane Plageman
305-284-5021
s.plageman@umiami.edu
McKnight 104
Jason Ingrao
305-284-4505
jai44@miami.edu
Tiffani Idol
305-284- 4505
tiffaniidol@miami.edu
Linda Walker
305-284-5921
lwalker@miami.edu
Captain William "Bill" Gerlach
305-284-1629
wgerlach@miami.edu
Dr. Jennifer Rau
305-284-4922
jrau@miami.edu
Ashe 244
Dr. Heather Stevens
305-284-5221
hstevens@miami.edu
Shalala Student Center 200A
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