Meet the Ombudspersons

University Ombudsperson

Jennifer G. Rau

Asst. VP, Student Affairs & Ombudsperson

(305) 284-4922
Dr. Jennifer Rau is the Assistant to the Vice President for Student Affairs and University Ombudsperson at the University of Miami. In this role, she assists the Vice President with administrative issues, mediates student concerns and grievances by working with administrators, faculty and students, supports crisis management efforts, and...

Heather Michelle Stevens

Assistant to the Senior Vice President for Student Affairs

(305) 284-5221

Academic Ombudsperson

Melvin L. Butler

Assoc. Professor
Associate Dean, Office of Academic Enhancement

(305) 284-9131
Dr. Melvin L. Butler is Associate Professor of Musicology at the Frost School of Music. He also serves as Associate Dean of the Office of Academic Enhancement for Undergraduate Affairs. His research focuses on music and religion in Haitian, Jamaican, and African American communities, with emphasis on the cultural politics of performance,...

Faculty Ombudsperson

Joanna L. Lombard

Professor

(305) 284-3731
Joanna Lombard, AIA, LEED AP, is a registered architect (Florida) and ACSA Distinguished Professor at the University of Miami School of Architecture with a joint appointment in the Department of Public Health Sciences at the Miller School of Medicine and an Abess Faculty Scholar in the Leonard and Jayne Abess Center for Ecosystem...

Miller School of Medicine Ombudsperson

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