Meet the Ombudspersons

University Ombudsperson

Jennifer G. Rau

Jennifer G. Rau

Asst. VP, Student Affairs & Ombudsperson

(305) 284-4922
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Dr. Jennifer Rau is the Assistant to the Vice President for Student Affairs and University Ombudsperson at the University of Miami. In this role, she assists the Vice President with administrative issues, mediates student concerns and grievances by working with administrators, faculty and students, supports crisis management efforts, and...
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Heather Michelle Stevens

Heather Michelle Stevens

Assistant to the Senior Vice President for Student Affairs

(305) 284-5221
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Academic Ombudsperson

Melvin L. Butler

Melvin L. Butler

Assoc. Professor
Associate Dean, Office of Academic Enhancement

(305) 284-9131
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Dr. Melvin L. Butler is Associate Professor of Musicology at the Frost School of Music. He also serves as Academic Ombudsperson in the Office of the Provost and Vice President. His research focuses on music and religion in Haitian, Jamaican, and African American communities, with emphasis on the cultural politics of performance,...
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Faculty Ombudsperson

Joanna L. Lombard

Joanna L. Lombard

Professor

(305) 284-3731
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Joanna Lombard, AIA, LEED AP, is a registered architect (Florida) and ACSA Distinguished Professor at the University of Miami School of Architecture with a joint appointment in the Department of Public Health Sciences at the Miller School of Medicine and an Abess Faculty Scholar in the Leonard and Jayne Abess Center for Ecosystem...
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Miller School of Medicine Ombudsperson

Headshot of JoNell Efantis Potter

JoNell Efantis Potter

Professor

JPotter2@med.miami.edu

(305) 243-2173
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Dr. Potter is a Professor of Clinical Obstetrics, Gynecology and Reproductive Sciences at the University of Miami, Miller School of Medicine, with joint appointments in the Department of Pediatrics and School of Nursing. She serves as Vice Chair of Research for the Division of Reproductive Sciences, and Chief of the Women’s HIV...
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Bridgette M. Nevils-Taylor

Associate Ombudsperson

 

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The Associate Ombudsperson, Bridgette Nevils-Taylor, serves as an independent, neutral and confidential resource for the UM Miller School community.
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Steve Falcone

Tenured Professor

sfalcone@med.miami.edu

(305) 243-3065
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Steven Falcone, M.D., M.B.A, is Professor of Radiology at the University of Miami Miller School of Medicine. His current positions in the Department of Radiology include the Associate Chair, the Vice Chair of Faculty Affairs and Director of Undergraduate Medical Education. Dr. Falcone has previously held many different leadership roles at...
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